Cee Policy Administration Team Leader Located Jobs Vacancy in Euler Hermes Group Praha
Euler Hermes Group Praha urgently required following position for Cee Policy Administration Team Leader Located. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Cee Policy Administration Team Leader Located Jobs Vacancy in Euler Hermes Group Praha Jobs Details:
Coordinate the CEE PA team: allocates tasks to the team, motivates, trains his/her team, punctually deals with complex requests and escalates in case of issues. Participation in regional and local projects.
Follows-up and reports on operational activity indicators (backlog, charges/resources allocations).
Ensure the timely and effective execution of assigned tasks and activities according to the PA processes including local contract management.
Ensure contract updates (changes in addresses, in clients' bank account numbers), cash deposit refund, minimum premium complement calls, profit sharing application in cooperation with contract management team).
Detect process deficiency and suggests improvement within CEE.
Reach the targets set according to SLA and monitors based on KPI. Understand market expectations with regard to tasks and activities for PA.
Credit Insurance knowledge (including products and services offered).
Very good knowledge of PA processes.
Interpersonal skills: team leader skills and experience with remote management as advantage, ability to cooperate with different cultures in diverse environment, communication skills enabling commercial contacts.
Good knowledge of English plus one of CEE languages.
Self-motivated with ability to work accurately and to tight deadlines.
Ability to interact with all levels of the organization and with other business functions (MMCD, RIC, Finance) and to negotiate.